Refund policy

 

At Vitasport, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund and return policy below.

Returns:
- Unopened and unused items may be returned within 30 days of purchase for a full refund or store credit.  
- Items must be in their original packaging and in saleable condition.

Refunds:
- Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned items.

Exchanges: 
- We offer exchanges for defective or damaged items. Please contact us within 7 days of receiving your order for assistance.

Non-Returnable Items: 
- Opened products, perishable goods, and items marked as final sale cannot be returned or refunded.

Shipping:
- Customers are responsible for return shipping costs unless the return is due to our error or a defective product.  

Online Orders:
- For online orders, please contact our customer service team at [email/phone] before returning any items.